The Modern Operating System for Repair Centers & Workshops

All-in-One Cloud Repair Shop Management Software

Say goodbye to scattered paper tickets, lost spare parts, and chaotic customer calls. TamamFlow unifies device intake, serialized inventory, technician bench tracking, and cloud POS into one high-efficiency platform.

14-Day Free Trial (No Card Needed)
Serialized & IMEI Inventory
Direct WhatsApp Cloud Alerts
End-to-End Repair Operations

How TamamFlow Powers Every Step of Your Repair Workflow

01

Intake & Fault Checklist (< 30s)

Capture device IMEI, record pre-repair cosmetic condition, upload photos, and print sticky QR thermal labels immediately.

02

Bench Diagnostics & Notes

Assign the device to a bench technician, record diagnostic notes, and select required replacement components.

03

Serialized Parts Allocation

Deduct parts with exact serial numbers and quality grades (OEM, Pulled, Incell), locking the component to that device profile.

04

Instant WhatsApp Customer Alert

Automated WhatsApp message sent with a private tracking portal link. Customers view diagnostics and approve quotes online.

05

Cloud POS & Split Invoicing

Generate tax-compliant invoices, accept split payments (cash, card, mobile wallets), and handle deposits seamlessly.

06

Warranty & Device History

Automatic warranty countdown based on service policy. Device repair history is permanently archived for instant recall.

Why generic POS systems fail repair shops

Retail POS systems sell boxes. Repair shops diagnose complex faults, track serial numbers, assign technician benches, and manage customer warranties.

Disorganized Intake & Lost Tickets

Handwritten paper tags or generic spreadsheets result in mixed-up devices, forgotten customer passwords, and unrecorded scratches.

30-Second Digital Intake & QR Labels

Mandatory pre-repair condition checklists, photo uploads, customer digital signatures, and instant thermal sticky label printing.

Spare Parts Shrinkage & Inventory Chaos

Generic POS cannot track screens by quality grade, cannot log serial numbers, and ignores valuable parts salvaged from donor devices.

Serialized Tracking & Parts Harvesting

Track parts by unique serial number or IMEI, monitor technician usage, and turn scrap devices into usable salvage stock with our cannibalization engine.

"Is My Device Ready?" Support Interruption

Technicians and service desks waste hours answering repetitive calls and WhatsApp messages asking for repair status updates.

Automated WhatsApp Status Engine

Send automatic WhatsApp alerts whenever a ticket status changes. Customers track diagnostic progress, approve quotes, and view invoices online.

Bench & Ticket Workflow

From Bench to Invoice: Complete Ticket Lifecycle

Empower your technicians and service managers with an intuitive repair workflow designed specifically for fast-paced service workshops.

  • Customizable repair statuses (Intake, In Diagnostic, Waiting for Parts, Repaired, Ready for Pickup)
  • Diagnostic fault checklists and technician internal benchmark notes
  • Automated technician commissions calculated per completed job or labor time
Ticket #TF-4821 In Diagnostic
Device: Apple iPhone 14 Pro Max
Serial/IMEI: 356829103847291
Reported Fault: Black screen after drop + battery drain
Assigned Tech: Karim Ahmed (Bench 02)
Customer WhatsApp Alert: Sent ✓
Serialized Inventory & Salvage

Serialized Inventory & Donor Device Cannibalization

Take absolute control of your parts supply chain. Prevent technician shrinkage and maximize workshop profit with advanced parts harvesting.

  • Serial number and IMEI tracking for batteries, screens, and motherboard chips
  • Disassemble dead donor devices and automatically log salvaged parts into inventory
  • Multi-branch stock transfer, low-stock reorder points, and supplier purchase orders
Samsung S23 Ultra Display (OEM Grade) In Stock: 4 pcs
SN: OLED-2026-98101 Main Branch
SN: OLED-2026-98102 Branch 2
SN: OLED-2026-98089 Allocated to #TF-4821
Feature Comparison

TamamFlow vs. Generic Retail POS & Manual Paperwork

A direct side-by-side comparison of essential capabilities required by high-volume repair shops.

Operational Capability TamamFlow Generic POS (Square/Shopify) Paper & Spreadsheets
Intake Checklist & IMEI / Serial Logging ✓ Built-in & Mandatory ✗ Not Supported ⚠ Manual & Error-Prone
Screen & Parts Quality Grades (OEM / Pull / Copy) ✓ Full Variant Grading ✗ Single Generic SKU ✗ None
Donor Device Disassembly & Parts Cannibalization ✓ Dedicated Engine ✗ Not Supported ✗ Not Supported
Automated WhatsApp Customer Status Alerts ✓ Automated with Link ✗ Email only ✗ Manual Phone Calls
Technician Commission Engine & Bench Tracking ✓ Automated & Tiered ✗ Not Supported ⚠ Complex Manual Math
Permanent Device Repair History & Warranty ✓ Instant via Barcode ✗ No Device Context ✗ Lost Invoices
Core Features

An Interconnected Feature Suite for Your Workshop

Serialized Inventory Tracking

Track individual screens, batteries, and parts by exact serial.

Learn more about feature →

Device Repair History Database

Permanent maintenance logs and repeat diagnostic recall.

Learn more about feature →

Repair Shop POS & Invoicing

Fast checkout, deposit tracking, and tax invoice generation.

Learn more about feature →

Automated WhatsApp Notifications

Keep customers updated automatically with zero phone calls.

Learn more about feature →

Repair Ticket & Bench Management

Organize diagnostic workflows, bench queues, and technician loads.

Learn more about feature →

Warranty & Guarantee Tracking

Prevent fraudulent warranty claims with exact serial verification.

Learn more about feature →
Direct Answers

Frequently Asked Questions

Everything you need to know about TamamFlow repair shop management software.

Repair shop management software is an operating platform designed specifically for service centers and electronics workshops. It handles the complete repair lifecycle: device intake, ticket assignment, technician diagnostic workflows, serialized spare parts tracking, customer WhatsApp status notifications, cloud POS invoicing, and post-repair warranty tracking.
Standard retail POS software assumes products are bought from vendors and sold directly. Repair shops, however, intake customer-owned property with pre-existing faults, require labor diagnostics, consume specific parts grades, calculate technician labor commissions, and offer service warranties. TamamFlow was engineered from the ground up for these exact repair operations.
Yes! TamamFlow includes enterprise-grade serialized inventory management. You can record serial numbers, IMEI tags, and quality grades (OEM, Refurbished, Aftermarket) for every part. When a technician installs a part into a customer device, the exact serial number is permanently linked to that repair ticket.
TamamFlow integrates with WhatsApp to send automatic notifications to your customers. Whenever a technician updates a ticket (e.g., diagnosis ready, quote awaiting approval, or repair ready for collection), the customer receives a customized WhatsApp message with a private tracking link to view details and approve estimates.
Yes. TamamFlow is cloud-based and supports single shops as well as multi-branch franchises. You can monitor bench productivity, average turnaround times, repair success rates, and automatically calculate technician commissions based on profit margins or flat labor rates.
Every completed ticket has a configurable warranty period. When a customer returns, scanning the QR receipt or device IMEI instantly retrieves the full repair history, parts replaced, technician who worked on it, and active warranty status, preventing unauthorized warranty disputes.

Ready to Elevate Your Repair Business to Maximum Profitability?

Start your 14-day free trial now. No credit card required, setup takes less than 5 minutes.