The #1 Operating System for Phone & Tablet Repair

The High-Performance OS for
Cell Phone Repair Centers

Stop losing track of screens, parts, and customer IMEIs. TamamFlow automates your entire smartphone repair workshop—from intake diagnostics and screen quality tiers to automated WhatsApp pickup alerts.

No credit card required
Integrated IMEI & TAC verification
Automated WhatsApp customer alerts

Engineered for the mobile brands you service every day

Apple Samsung Google Pixel Xiaomi Huawei Oppo Vivo OnePlus
Complete Repair Lifecycle

The 6-Stage Mobile Phone Repair Workflow

Designed specifically for rapid intake, error-free diagnostics, and maximum repair bench throughput.

01

Instant IMEI Intake & Device Profiling

Scan the phone's IMEI or serial number with a barcode scanner. TamamFlow instantly identifies the exact make, model, storage, and carrier, while logging the PIN passcode or pattern lock.

02

Multi-Point Pre-Repair Diagnostic Checklist

Test and log cameras, microphones, charging port, Face ID, TrueTone, and liquid contact indicators (LCI). Upload intake condition photos and capture digital customer liability waivers.

03

Screen Quality Grading & Transparent Tiers

Give customers transparent pricing choices between Original OEM Pull, Refurbished OLED, Hard OLED, Soft OLED, or Aftermarket In-Cell screens with distinct warranty periods.

04

Automated WhatsApp Status Updates

Customers receive instant branded WhatsApp notifications when their device moves from Diagnostic to In-Progress to Ready for Pickup, with a link to approve quotes.

05

All-in-One Mobile POS & Accessory Checkout

Ring up screen repair labor, premium screen protectors, fast chargers, and phone cases on a single unified receipt. Supports split tender, cash drawers, and card terminals.

06

IMEI-Bound Warranty Enforcement

Every completed ticket stamps a 90-day or 1-year warranty to the device's unique 15-digit IMEI and installed part serial number, preventing fraudulent part-swapping returns.

Intake Ticket Preview

The Modern Digital Intake Experience

Replaces sticky notes and messy clipboards with an unalterable digital repair record.

Pre-repair checklists (Face ID, TrueTone, Cameras, Mic, LCI)

Upload photos of existing housing cracks and liquid damage

Digital customer signatures on repair terms and liability waivers

TICKET #CP-8842

Apple Repair Intake

In Progress
Device Model: Apple iPhone 15 Pro (256GB - Titanium Blue)
IMEI / Serial: 359281084920194 (Validated Luhn Mod-10)
Passcode Lock: PIN: 9482 (Pattern: Star shape)
Selected Screen Tier: Premium Soft OLED (SN: OLED-99214)
Pre-Intake Checklist: ✓ Face ID OK ✓ TrueTone Active ✗ Front Glass Shattered
Live Ticket Status: Waiting for Tech Bench #2 (Alex M.)
*CP-8842-IMEI3592*

Barcode maps to cloud diagnostic ticket & customer WhatsApp link

Why Phone Shops Choose TamamFlow Over Generic POS

Generic retail systems fail because phones have complex diagnostics, IMEIs, and quality tiers. Here is the comparison.

Mobile Workshop Requirement TamamFlow Mobile OS Generic Retail POS Paper Tickets & Sticky Notes
15-Digit IMEI & TAC Validation
Native Luhn check & brand auto-detection
Generic free-text field (often typoed)
Handwritten (frequently illegible)
Screen Quality Grading (OLED vs In-Cell)
Variant tier pricing & stock tracking
Lumps all screens into one single SKU
No tracking (high shrinkage risk)
Automated WhatsApp Progress Alerts
Automated real-time status updates
Requires expensive third-party plugins
Manual phone calls interrupting repairs
Pre-Repair Damage Waiver & Signature
Digital photo upload + on-screen signature
Not supported
Paper slips that get lost in disputes
Dead Phone Cannibalization Engine
Harvest working parts to active stock
No salvaging workflow
Unorganized graveyard boxes

Built for Professional Cell Phone Technicians

BMS & Battery Health Cycle Tracking

Log original battery cycle counts, health percentages, and spot counterfeit replacement cells before installing them.

Pre-Owned Phone Buyback & Refurbishing

Buy broken devices from customers, log refurbishing parts and technician labor, and flip them into retail pre-owned stock with clean profit reports.

Multi-Branch Mobile Chain Management

Transfer screens and batteries between repair kiosks and mall stores with real-time transit status and technician accountability.

Frequently Asked Questions by Mobile Repair Shops

Yes. TamamFlow features dedicated quality grade tracking. You can maintain separate stock levels, purchase costs, and retail prices for Original Service Packs, Refurbished OLEDs, Soft OLEDs, and In-Cell LCDs under the same device model.
During intake, our digital checklist prompts technicians to test Face ID, TrueTone, front/rear cameras, microphone, and speakers, and snap photos of existing glass cracks or housing bends. The customer reviews this checklist and signs digitally before repair begins.
Yes. Every intake ticket generates a private customer tracking URL. TamamFlow sends automated WhatsApp or SMS messages whenever the ticket updates (e.g. In Progress, Waiting for Parts, Ready for Pickup).
Yes. Our integrated trade-in workflow allows you to buy pre-owned phones, run diagnostic checks, add internal repair parts/labor costs to the device valuation, and move it to your retail POS inventory with clean gross margin reporting.
Yes. You can configure custom commission rates (flat fee per repair or a percentage of net profit/labor) for each technician. TamamFlow automatically calculates payroll commissions when tickets are marked completed.
Yes. TamamFlow connects seamlessly with standard thermal receipt printers (Epson, Star, Xprinter) and adhesive label printers (Zebra, Brother, Dymo) to print customer intake tickets and barcode stickers for device chassis.

Transform Your Phone Repair Shop with TamamFlow

Join thousands of technicians and shop owners who speed up phone repairs, eliminate inventory shrinkage, and automate customer updates.

Start 14-Day Free Trial